Patient Relations Associate

Who you are

You are someone who is dedicated to providing compassionate, high-quality care to patients. You understand the importance of patient satisfaction and are eager to assist patients and their families with any issues they may encounter during their clinical journey. Your collaborative spirit allows you to work effectively with various departments to facilitate problem resolution promptly. You are adaptable and can thrive in a remote or hybrid work environment, depending on your location.

What you'll do

As a Patient Relations Associate at Talkiatry, you will play a pivotal role in ensuring that every patient feels heard and supported. You will assist patients and their family members with issues related to their clinical care, addressing concerns and facilitating communication between patients and clinicians. Your responsibilities will include collaborating with all departments to ensure that problems are resolved quickly and efficiently, contributing to overall patient satisfaction and operational excellence. You will also have the opportunity to engage with patients directly, providing them with the support they need throughout their treatment journey.

What we offer

At Talkiatry, we believe in transforming psychiatry with accessible and responsible care. You will be part of a national mental health practice that values innovation and a human-centered approach. We offer a supportive work environment where your contributions will have a meaningful impact on patient care. Whether you choose to work fully remote or in a hybrid capacity, you will be part of a team that is dedicated to improving the lives of patients and clinicians alike. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.