Simplifying global trade through technology
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Flexport • Chicago, Illinois, United States
Flexport is hiring an Integration Support Engineer to facilitate data exchange between Flexport and its customers. You'll support integrations and provide expertise on self-service APIs. This role requires strong technical knowledge and problem-solving skills.
You have a strong background in integration support and are familiar with APIs — you understand how to troubleshoot and resolve issues that arise during data exchanges. Your experience allows you to serve as a subject matter expert for customers utilizing self-service APIs, ensuring they can effectively leverage Flexport's technology. You possess excellent communication skills, enabling you to convey complex technical concepts to both technical and non-technical stakeholders. You are detail-oriented and have a knack for problem-solving, which helps you identify and address integration challenges efficiently. You thrive in collaborative environments and enjoy working closely with technical teams to enhance customer experiences. You are passionate about global trade and are eager to contribute to solutions that facilitate seamless logistics operations.
As an Integration Support Engineer at Flexport, you will play a crucial role in supporting the integrations that connect our platform with customers and partners. You will be responsible for troubleshooting API issues and providing guidance to customers on how to utilize our self-service APIs effectively. Your expertise will help ensure that data exchanges are efficient, secure, and reliable. You will collaborate with various teams to enhance integration processes and contribute to the development of best practices for API usage. Additionally, you will assist in documenting integration workflows and creating resources that empower customers to resolve common issues independently. Your role will be pivotal in helping Flexport maintain its reputation for exceptional customer support and innovative technology solutions.
At Flexport, we offer a dynamic work environment where you can make a significant impact on global trade. You will have the opportunity to work with a talented team dedicated to solving complex challenges in logistics and supply chain management. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to make global commerce easier and more accessible for everyone.
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