Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Santiago, CHL
Uber is hiring a Customer Success Manager to drive growth and retention for Small-to-Mid Sized restaurant partners. You'll leverage your analytical skills to achieve revenue targets and enhance partner success. This role requires 1-3 years of experience in a commercial or analytical function.
You have 1-3 years of professional experience in a commercial or analytical role, ideally within customer success or a related field. You are confident in making data-led decisions and possess strong business judgment, which allows you to navigate complex situations effectively. Your analytical skills are exceptional, enabling you to derive insights from data that drive business growth and partner retention. You are fluent in both Spanish and Business English, which helps you communicate effectively with diverse stakeholders. You thrive in a collaborative environment and are passionate about helping partners succeed on the platform.
Experience in the restaurant or food delivery industry is a plus, as it gives you a deeper understanding of the challenges faced by our partners. Familiarity with CRM tools and performance metrics tracking will enhance your ability to excel in this role. A proactive approach to problem-solving and a willingness to advocate for partner needs will set you apart.
In this role, you will lead scalable growth initiatives for the Small-to-Mid Sized restaurant segment, designing and executing strategies that align with the unique needs of your territory. You will be responsible for achieving revenue growth targets, upselling new product features, and ensuring high retention rates by driving mutual business value. As the owner of the segment's budget, you will work to make it more efficient while meeting revenue goals. You will set, track, and report on performance metrics to internal teams, ensuring transparency and accountability. Additionally, you will serve as the voice of the Small-to-Mid Sized restaurants to internal stakeholders, translating their needs and advocating on their behalf to enhance their success on the Uber Eats platform.
At Uber, we provide a dynamic work environment where you can make a significant impact on our partners' success. You will have the opportunity to work closely with a diverse team, contributing to innovative solutions that drive growth. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Our culture emphasizes collaboration, inclusivity, and a commitment to excellence, making it a great place to grow your career. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
Apply now or save it for later. Get alerts for similar jobs at Uber.
