The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Bengaluru, Karnataka, IND
Amazon is seeking a Risk Manager II for their Relay Product Excellence team to assist with identity verification and fraud mitigation. You'll leverage your skills in SQL and data analysis to investigate suspicious activities and enhance customer experience.
You have a strong background in risk management and transportation, with a focus on data-driven problem resolution. Your experience includes conducting complex investigations and providing data analysis to identify and mitigate risks associated with fraud. You are skilled in building trust-based relationships with stakeholders and have a keen understanding of the business impact of trends in risk management. You are detail-oriented and capable of pulling data from various databases to perform ad hoc reporting and analysis as needed. Your ability to identify root causes of defects and drive efficiency in operations is a key strength. You are committed to creating long-term, systemic solutions that enhance the customer experience.
In this role, you will assist with identity verification and fraud mitigation for freight movements into and out of Amazon's North American fulfillment centers. You will analyze data to identify patterns and trends related to fraud and abuse, taking appropriate actions to minimize risks. You will work closely with stakeholders to investigate suspicious activities and address escalations, ensuring a world-class customer experience. Your responsibilities will include conducting detailed investigations, providing data analysis, and creating reports to support decision-making processes. You will also be involved in identifying and eliminating root causes of defects to improve efficiency in Amazon's transportation operations. Your role will require you to systematically escalate problems or variances to ensure the best outcomes for customers.
Amazon offers a dynamic work environment where you can grow your career in risk management. You will have the opportunity to work with a new team in a rapidly growing area of the business. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. You will be part of a culture that prioritizes innovation and customer satisfaction, and you will have access to resources and support to help you succeed in your role.
Apply now or save it for later. Get alerts for similar jobs at Amazon.
