The Operations Specialist plays a crucial role in driving data-informed decisions to optimize seller operations. This position requires:
Strong analytical skills: The ability to interpret complex data trends and translate them into actionable insights.
Data proficiency: Experience with SQL for querying Amazon's data clusters and extracting relevant information.
Daily operations support: Monitoring key metrics, managing stakeholders both internally and externally, and implementing new processes to enhance efficiency.
Ownership mentality: A proactive approach to identifying and solving problems, with a willingness to take responsibility for outcomes.
Pattern recognition: Keen ability to identify trends, anomalies, and potential disruptions in data sets.
Attention to detail: Capacity to foresee potential implications of findings.
Process improvement: Continuously evaluating and enhancing operational procedures to drive seller success.
Stakeholder communication: Verbal and written skills to effectively convey insights and recommendations to various audiences.
Adaptability: Flexibility to work in a fast-paced environment and adjust strategies based on evolving data and market conditions.
The ideal candidate will combine technical expertise with a customer-centric mindset, driving operational excellence and contributing to the overall success of Amazon's seller ecosystem.
Roles and Responsibilities:
Create, monitor and manage enforcement mechanisms to improve Seller Experience;
Monitor operations, suggest and implement process improvements;
Speaking and writing skills to effectively and objectively translate complex information;
Anticipate implications based on current data and trends and take necessary actions;
Serve as a link between internal and external stakeholders, keeping in mind objectives, limitations, compliance, and information privacy;
Dive deep into the root causes of operational problems;
Track operational metrics.
Key job responsibilities
Create, monitor and manage enforcement mechanisms to improve Seller Experience;
Monitor operations, suggest and implement process improvements;
Great speaking and writing skills to effectively and objectively translate complex information;
Anticipate implications based on current data and trends and take necessary actions;
Dive deep into the root causes of operational problems;
Track operational metrics;- Bachelor's degree;
- Experience with advanced Excel;
- Experience with basic SQL;
- Intermediate English.- Bachelor's degree in Engineer or Business related;
- Experience with Python and develop dashboards in Power BI
- Experience with R;
- Experience with PBI.
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