Engineering Operations Technician, DCC Communities

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems — you thrive in hands-on environments where your troubleshooting skills can shine. Your experience includes maintaining and operating mission-critical facilities, ensuring that technology infrastructure runs smoothly and efficiently. You understand the importance of uptime in data centers and are committed to achieving extraordinary performance metrics.

You have a background in electrical engineering, with knowledge of three-phase electrical systems, switch gear, UPSs, and PDUs — you are comfortable working with complex systems and can quickly diagnose issues. Your mechanical engineering skills complement your electrical knowledge, allowing you to troubleshoot and maintain equipment such as centrifugal chillers, cooling towers, and air handlers.

You are detail-oriented and proactive, always looking for ways to improve operational efficiency — you understand that every component plays a critical role in the overall performance of the data center. You are a team player who enjoys collaborating with diverse groups of engineers and specialists, contributing to a culture of continuous improvement.

Desirable

Experience with diesel generators and fuel systems is a plus — you are eager to learn and expand your skill set in this area. Familiarity with AWS infrastructure services will give you an edge, as you will be working closely with teams that support global data centers.

What you'll do

As an Engineering Operations Technician at Amazon, you will be responsible for maintaining and troubleshooting the electrical and mechanical systems that power our data centers — your role is crucial in ensuring that we achieve our uptime goals. You will work hands-on with equipment, performing routine maintenance and emergency repairs as needed. Your expertise will help keep our facilities running smoothly, allowing us to deliver exceptional digital experiences to our customers.

You will collaborate with a diverse team of engineers, sharing knowledge and best practices to enhance operational efficiency — your contributions will directly impact the performance of our data centers. You will also participate in training programs to further develop your skills and stay updated on the latest technologies in the industry.

Your day-to-day tasks will include monitoring equipment performance, conducting inspections, and implementing preventive maintenance strategies — you will be the first line of defense when issues arise, ensuring that problems are resolved quickly and effectively. You will also document your work and contribute to the continuous improvement of operational processes.

What we offer

At Amazon, we value our employees and offer a comprehensive benefits package that includes medical, financial, and other perks — we believe in supporting our team members both personally and professionally. You will have the opportunity to work in a fast-paced environment where innovation is encouraged, and your contributions are recognized.

We provide a culture of learning and growth, with access to training programs and resources to help you advance your career — we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to keep the cloud running and make a difference in the digital world.