Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is hiring a Middlemile Operation Manager to oversee transportation management and logistics operations. You'll be responsible for optimizing transportation networks and ensuring effective communication between stakeholders. This role requires relevant experience in logistics and strong collaboration skills.
You have relevant experience in logistics and transportation management, demonstrating your ability to handle complex operational tasks effectively. Your strong communication skills enable you to collaborate seamlessly with internal and external stakeholders, ensuring smooth operations across various departments. You are adept at problem-solving and can analyze issues to identify root causes, allowing you to implement effective solutions. Your proficiency in Excel is exceptional, enabling you to manage transportation metrics and optimize operational processes efficiently. You are detail-oriented and committed to providing the best service possible, contributing to the overall success of the logistics team.
Having over two years of experience in dispatch or logistics management is a significant advantage, as it equips you with the knowledge and skills necessary to excel in this role. Your familiarity with transportation solutions and logistics operations will help you make informed decisions that enhance service delivery.
In this role, you will be responsible for establishing dispatch plans and managing transportation metrics to ensure optimal service delivery. You will analyze issues that arise during operations, conducting thorough investigations to determine their causes and implementing corrective actions. Effective communication with suppliers, sales points, and collection centers will be crucial as you work to enhance service quality and operational efficiency. You will also engage in service improvement initiatives, identifying areas for enhancement and collaborating with teams to implement changes that benefit the overall logistics process. Your contributions will play a vital role in maintaining Coupang's reputation for excellence in logistics services.
Coupang provides a dynamic work environment where you can grow your career in logistics and operations management. As a contract position, this role offers the opportunity to gain valuable experience while contributing to a leading logistics service provider. You will be part of a team that is dedicated to innovation and excellence in logistics, working towards enhancing customer satisfaction through efficient service delivery. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.
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