Staff Software Engineer, Chat

Who you are

You have 5+ years of software engineering experience, particularly in building scalable applications that enhance user interaction. Your expertise in Java and JavaScript allows you to create robust and efficient systems that meet user needs. You understand the importance of UI and product experience, and you are committed to delivering high-quality code and products. You thrive in collaborative environments, working closely with product and design teams to bring ideas to life. You possess a strong sense of ownership and accountability, ensuring that every aspect of the product meets the highest standards. You are adaptable and open to feedback, always looking for ways to improve both your work and the team's output.

Desirable

Experience with conversational AI technologies or chat interfaces would be a significant advantage. Familiarity with agile methodologies and tools like Jira can help you navigate the development process more effectively. A background in financial services or fintech can provide valuable context for understanding user needs in this domain.

What you'll do

As a Staff Software Engineer at SoFi, you will play a pivotal role in developing an intelligent chat interface that supports our members' financial journeys. You will collaborate with cross-functional teams throughout the entire product lifecycle, from ideation to deployment and continuous improvement. Your responsibilities will include designing and implementing features that enhance user engagement and streamline support queries. You will also be involved in code reviews and mentoring junior engineers, fostering a culture of learning and growth within the team. Your work will directly impact how members interact with SoFi, making it essential to prioritize user experience and product quality. You will participate in regular sprint planning and retrospectives, ensuring that the team remains aligned and focused on delivering value to our users.

What we offer

At SoFi, we offer a dynamic work environment where innovation is encouraged, and your contributions are valued. You will have the opportunity to work on cutting-edge technology that transforms the financial services landscape. We provide competitive compensation and benefits, including health insurance, retirement plans, and opportunities for professional development. Our culture emphasizes collaboration, transparency, and a commitment to making a positive impact on our members' lives. Join us in shaping the future of personal finance and be part of a team that is dedicated to helping millions achieve their financial goals.