Well Guide

Who you are

You are someone who is dedicated to delivering world-class experiences for members, with a passion for health and wellness. You thrive in a collaborative environment and are excited to forge sustained relationships with members through empathy and support. You understand the importance of creating frictionless experiences and are committed to helping others achieve their best health. You are adaptable and eager to contribute to a diverse and engaged organization that values its employees.

What you'll do

As a Well Guide, you will be part of the Member Services team, where your primary responsibility will be to assist members in navigating their health journeys. You will engage with members to understand their needs and provide guidance that aligns with their health goals. Your role will involve answering inquiries, providing information about services, and ensuring that members feel supported throughout their experience with Well. You will work closely with your team to create a welcoming and inclusive environment that fosters trust and collaboration.

What we offer

Well offers a generous benefits package that reflects our commitment to employee well-being. You will be part of a mission-driven organization that prioritizes the health of its members and employees alike. We promote a culture of inclusivity and encourage individuals from underrepresented groups to apply. Our work environment is designed to support your growth and development, ensuring that you have the resources you need to succeed in your role.