Account Service Representative

Who you are

You are an enthusiastic individual eager to join Vevo's team as an Account Service Representative. You possess a strong understanding of customer service principles and have a knack for creating compelling proposals that drive revenue growth. Your ability to balance creativity with focus and determination makes you an ideal fit for this role. You thrive in a collaborative environment and are excited about the opportunity to support the Sales organization in delivering exceptional service to clients. You recognize the power of music and are motivated to contribute to Vevo's mission of connecting audiences with high-quality music video content.

Desirable

Experience in a sales support role or customer service environment is a plus, as is familiarity with the media or entertainment industry. You are comfortable working with various stakeholders and can adapt to the fast-paced nature of the industry. A passion for music and understanding of the digital media landscape will help you excel in this position.

What you'll do

As an Account Service Representative at Vevo, you will play a crucial role in supporting the Sales team by creating and positioning media proposals that resonate with clients. You will collaborate closely with the Director of Advertising Sales and other team members to ensure that proposals are not only compelling but also aligned with the company's revenue goals. Your responsibilities will include gathering insights from the Sales team to understand client needs and preferences, which will inform your proposal development process. You will also assist in managing client relationships, ensuring that they receive the best possible service throughout their engagement with Vevo.

In addition to proposal creation, you will be involved in tracking and analyzing the performance of media campaigns, providing valuable feedback to the Sales team on how to optimize future proposals. Your role will require you to stay updated on industry trends and competitor activities, allowing you to provide informed recommendations that enhance Vevo's offerings. You will also participate in team meetings and contribute ideas that foster a collaborative and innovative work environment.

What we offer

Vevo offers a dynamic work environment where creativity and collaboration are encouraged. You will have the opportunity to work alongside a talented team dedicated to maximizing revenue and providing exceptional service to clients. As part of Vevo, you will be at the forefront of the music video industry, contributing to a platform that reaches millions of viewers worldwide. We value your input and encourage you to share your ideas and insights as we continue to evolve in the ever-changing media landscape. Join us in our mission to bring the power of music to audiences everywhere.