Software Engineering IC3

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, and more openness in a cloud-enabled world.  The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.   

We are looking for a Software Engineer II to join our team!   

This is an exciting time to join our group and work on something highly strategic to Microsoft. The Foundations Performance Engineering Team builds the systems and tools that make Microsoft’s Power Platform and Dataverse fast, reliable, and cost-efficient at planetary scale. We design the performance architecture that underpins every customer scenario - from low-latency APIs to large-scale AI workloads. Our engineers specialize in distributed systems optimization, telemetry and workload management, and deep runtime analysis across Service Fabric and AKS. You will join a highly skilled team that thrives on solving complex scalability challenges, driving measurable capacity gains, and ensuring that millions of users experience a seamless, high-performance platform every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.    

• Lead the design and implementation of multi-tenant, enterprise class Storage and Analytics platform. 
• Build solutions, help create tools, help automate issue detection and diagnosis, to enable customers or support to self-resolve the issues.
• Identify emerging trends or re-occurring escalation scenarios and drive engineering opportunities to mitigate and/or eliminate them. This can include a range of potential work item categories, such as self-healing mechanisms, self-serve, transparency, automation, and/or increasing the capabilities for Azure support.
• Contribute to product improvements by filing impactful bugs, design change requests, and fix and ship them to production, preventing customers from being impacted.
• Able to work well in challenging situations while exhibiting flexibility and the ability to tolerate and manage through ambiguity and uncertainty.
• Beyond extensive technical and product focus, this role requires the ability to frame and communicate issues and recommendations clearly and concisely, show exceptional attention to detail, and demonstrate the ability to build broad relationships with the right influencers, leveraging those relationships to impact key business results.