The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Columbus, GA
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community involvement. This role requires at least 2 years of customer-facing experience.
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your communication skills are top-notch, allowing you to connect with diverse individuals and understand their needs. You are adaptable and can handle various situations with a positive attitude, always aiming to bring happiness to the car-buying process. You are ready to embrace the 'Hauler-Life' and contribute to a team that values community involvement and customer happiness.
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve working closely with the local community, participating in events, and promoting Carvana's mission to reintroduce happiness into the car-buying process. You will be responsible for managing customer inquiries, resolving issues, and providing support throughout the purchasing process. Your shifts will vary, requiring flexibility to work from 7 am to 9 pm, including weekends. You will have the opportunity to grow your career through performance-based merit increases, with the potential to boost your earnings significantly within your first year.
Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect regular pay increases every 90 days as part of our Careers Not Jobs program, which rewards your hard work and dedication. We believe in investing in our team members' success, providing a supportive environment where you can thrive. You will also enjoy benefits that promote your well-being and career development, ensuring that as you grow, we grow together. Join us in transforming the car-buying experience and making a positive impact in our community.
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