(US) Sr. Software Implementation Consultant - Clinical

Who you are

You have a strong background in software implementation, ideally within the healthcare sector, and understand the nuances of clinical environments. Your experience allows you to effectively lead the configuration and setup of software solutions, ensuring they meet the specific needs of healthcare providers. You thrive in collaborative settings, working closely with cross-functional teams to drive customer value and enhance solution adoption. You are comfortable with travel, as the role may require up to 30% travel to customer sites and regional meetings. Your ability to communicate effectively with stakeholders at all levels is a key asset, enabling you to foster strong relationships and ensure successful project outcomes.

Desirable

Experience with AI tools and their integration into healthcare workflows is a plus, as PointClickCare emphasizes innovation and the use of technology to improve patient care. Familiarity with project management methodologies and tools will also be beneficial in this role, helping you to manage timelines and deliverables effectively.

What you'll do

As a Senior Software Implementation Consultant at PointClickCare, you will play a pivotal role in helping healthcare providers deliver exceptional care through the effective implementation of our software solutions. You will lead the configuration and setup of our platform, ensuring that it aligns with the operational needs of our clients. Your expertise will guide clients through the implementation process, providing training and support to ensure they can maximize the value of our solutions. You will collaborate with product teams to provide feedback on client needs and help shape future product enhancements. Your role will also involve analyzing client workflows and identifying opportunities for improvement, leveraging your knowledge of best practices in healthcare technology.

What we offer

PointClickCare offers a dynamic work environment where innovation is encouraged, and employees are empowered to make a meaningful impact in the healthcare sector. We provide flexibility in work arrangements, allowing you to balance your professional and personal life effectively. Our commitment to employee development means you will have access to ongoing training and resources to enhance your skills and advance your career. Join us in redefining healthcare and making a difference in the lives of millions.