The luxury fashion platform connecting creators and consumers
FARFETCH is a leading luxury fashion platform headquartered in London, connecting consumers with over 1,400 major brands in the luxury goods market. With a strong online presence reaching customers in 190 countries, FARFETCH has raised $707.5 million in funding across multiple rounds, positioning it...
FARFETCH offers comprehensive benefits including medical, dental, and vision insurance with a flexible spending account, a 401K plan with company matc...
FARFETCH stands out in the luxury fashion industry by being an early mover in digital shopping for high-priced goods. The company embraces innovation ...
Farfetch • Porto
Farfetch is seeking a Customer Service Advisor (Spanish Speaker) to ensure high levels of customer service for consumers and partners. This role is based in Porto and requires excellent communication skills.
You are a motivated individual with a passion for delivering exceptional customer service. As a Spanish speaker, you possess strong communication skills that enable you to connect with customers and partners effectively. You thrive in a collaborative environment and are eager to contribute to a growing team. Your ability to adapt and learn quickly will help you excel in this role, ensuring that you meet the diverse needs of our clientele.
Experience in customer service or a related field is a plus, but not mandatory. A positive attitude and a willingness to learn are essential traits that will help you succeed in this position. Familiarity with luxury fashion is beneficial, as it will enhance your understanding of our products and services.
In this role, you will be responsible for providing top-notch customer service to our consumers and partners through various communication channels. You will assist customers with inquiries, resolve issues, and ensure a seamless shopping experience. Your main goal will be to uphold the high standards of service that Farfetch is known for, contributing to customer satisfaction and loyalty.
You will work closely with the Customer Service Manager and other team members to improve processes and enhance the overall customer experience. As the team grows, you will have opportunities to expand your responsibilities and develop your skills further. Your contributions will play a vital role in maintaining the reputation of Farfetch as a leading global marketplace in the luxury fashion industry.
Farfetch provides a vibrant and welcoming work environment located near Porto, Portugal. You will be part of a motivated team that values collaboration and innovation. The company is committed to your professional growth, offering opportunities for development as the team expands. You will enjoy a dynamic workplace that encourages networking with a large community of tech professionals, enhancing your career prospects in the luxury fashion sector.
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