Employee Relations Manager, North American Employee Relations

Who you are

You have a strong background in employee and labor relations, with a proven ability to collaborate and influence various stakeholders, including field operations managers and human resources. Your analytical skills allow you to assess employee feedback effectively, identifying risks and gaps that need addressing. You possess excellent judgment and communication skills, enabling you to present to senior leaders while also engaging with frontline employees. You are adept at managing projects and balancing time between proactive initiatives and reactive crisis responses. Your experience equips you to design and conduct training programs that promote positive workplace relations.

Desirable

Experience in crisis management and the ability to work under severe time constraints is a plus. Familiarity with workplace relations programs and training design will enhance your effectiveness in this role.

What you'll do

As the Employee Relations Manager, you will lead initiatives that ensure fair and respectful treatment of employees across the North American Field Operations. You will proactively engage with managers to foster positive workplace relations and address any issues that arise. Your role will involve analyzing employee feedback to identify areas for improvement and implementing programs that enhance workplace culture. You will also be responsible for conducting training sessions that promote best practices in employee relations. In times of crisis, you will respond swiftly to address employee relations issues, ensuring that solutions are implemented effectively and efficiently. Your ability to balance project work with crisis management will be crucial to your success in this position.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other perks. You will have the opportunity to work in a dynamic environment where your contributions directly impact employee relations and workplace culture. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.