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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Bengaluru, Karnataka, IND
Amazon is hiring a Support Engineer for their Seller Growth team in Bengaluru. You'll be responsible for ensuring compliance and optimizing workflows while utilizing AWS services and scripting for automation. This role requires 1+ years of software development or technical support experience.
You have at least 1 year of experience in software development or technical support, which has equipped you with the skills to understand and debug minor issues in services. Your familiarity with AWS services like Lambda, SQS, and DynamoDB will be essential in this role. You are comfortable writing scripts in modern programming languages to automate common tasks, showcasing your technical proficiency. You have experience with incident response and incident management, allowing you to effectively handle technical tickets and ensure smooth operations. Your ability to follow technical standard operating procedures (SOPs) will help you complete projects and onboarding tasks efficiently. You thrive in a collaborative environment and are eager to contribute to a team that drives seller success and growth.
In this role, you will follow a tech SOP to complete various projects and onboarding tasks, ensuring that all processes are executed smoothly. You will write code to accomplish small tasks or rectify issues that arise in services, demonstrating your problem-solving skills. Understanding and debugging minor issues will be a key part of your responsibilities, as you will be tasked with addressing technical tickets and ensuring that they are reassigned to the appropriate teams. You will also be involved in production deployment and sanity checks, ensuring that all systems are functioning as intended. Writing scripts for automation will be a significant part of your role, allowing you to fix commonly occurring issues and improve operational efficiency. Your work will directly contribute to the strategic initiatives aimed at boosting seller success and compliance adherence.
At Amazon, we foster an inclusive culture that empowers all employees to deliver the best results for our customers. You will be part of a fast-growing team that is transforming the way India buys and sells, providing you with the opportunity to make a meaningful impact. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. You will have access to various resources and support systems to help you succeed in your role and grow your career within the company. Join us in driving the growth of the amazon.on business and helping sellers thrive in a competitive marketplace.
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