Senior Presales Consultant

Who you are

You have a strong background in presales or customer success, ideally within the technology or AI sector — you understand the nuances of customer needs and how to align them with innovative solutions. Your communication skills are exceptional, allowing you to convey complex ideas clearly and persuasively to diverse audiences. You thrive in collaborative environments, working closely with sales, engineering, and product teams to ensure customer satisfaction and success. You are results-driven and have a track record of meeting or exceeding sales targets, showcasing your ability to drive growth through effective customer engagement.

Desirable

Experience with AI technologies or customer service platforms is a plus — you are familiar with the latest trends in AI and how they can transform customer interactions. A background in consulting or a similar role where you have had to analyze customer requirements and provide tailored solutions will set you apart. You are adaptable and open to continuous learning, eager to stay ahead in a rapidly evolving industry.

What you'll do

In this role, you will engage with potential clients to understand their unique challenges and demonstrate how Ada's AI solutions can address their needs. You will collaborate with the sales team to develop tailored presentations and proposals that highlight the benefits of our platform. Your ability to articulate the value of our technology will be crucial in converting leads into satisfied customers. You will also work closely with the product team to provide feedback from clients, ensuring that our offerings continue to meet market demands. Additionally, you will participate in industry events and webinars to showcase Ada's capabilities and thought leadership in AI customer service.

What we offer

At Ada, we believe in fostering a culture of growth and innovation. You will have access to ongoing training and development opportunities to enhance your skills and advance your career. We offer competitive compensation packages, including benefits that support your well-being and work-life balance. Join a team that values collaboration and creativity, where your contributions will directly impact our mission to revolutionize customer service through AI. We encourage you to apply even if your experience doesn't match every requirement — your ambition and eagerness to learn are what truly matter.