Are you interested in providing world-class level service to Amazon’s Selling Partners? Join Amazon's Self Service Registration (SSR) team as an Seller Success Specialist and become a key player in Australia's digital marketplace evolution. In this dynamic role, you'll partner with diverse Selling Partners, from established Australian brands to innovative small and medium-sized businesses, helping them maximize their success on our platform.
As a trusted advisor, you'll leverage Amazon's internal tools to help businesses expand their customer base and increase sales. This position offers more than just a job; it's an opportunity to influence the trajectory of online retail in Australia. Working within our collaborative and inclusive team, you'll immerse yourself in the fast-paced world of SSR, fostering valuable relationships and continuously enhancing your professional skills. Your expertise will be instrumental in driving the growth of our sellers and contributing to the broader e-commerce landscape in Australia.
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There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.
Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.
Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.
This position requires full-time in-office presence 5 days per week at our CBD location.
Key job responsibilities
- Assist in the successful launch of new Selling Partners on the platform.
- Establish and nurture relationships with Selling Partners to promote growth across various categories.
- Engage with a broad spectrum of businesses, from large brands to small and medium-sized enterprises, to support their success on Amazon.
- Work closely with Product and Program teams to enhance Selling Partner education and adoption of Amazon services.
- Communicate Selling Partner needs and feedback to internal teams to improve the seller and customer experience.
- Gain insights into the competitive landscape and contribute to strategic initiatives that benefit both internal and external stakeholders.
A day in the life
In this role, your primary focus will be on supporting the launch and growth of Selling Partners on our platform. You'll engage with a diverse array of businesses, from established brands to innovative startups, helping them navigate and succeed in the digital retail space. Your day will be filled with dynamic interactions, strategic planning, and collaborative efforts to enhance seller performance and customer satisfaction.
About the team
You'll be part of an inclusive team dedicated to fostering growth and innovation in the e-commerce sector. Our team is committed to creating a supportive environment where your ideas and contributions can thrive. Together, we're focused on driving the future of online retail in Australia, and your role will be essential in achieving our vision.- 2+ years of professional or military experience
- Knowledge of Microsoft Office products and applications
- Experience analysing data and best practices to assess performance drivers- Experience working with clients
- Experience and track record of exceeding sales goals
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
