Client Service Associate, Institutional

Who you are

You are a motivated individual eager to start your career in client services. You possess strong communication skills and have a knack for understanding client needs. You thrive in a team-oriented environment and are excited about the opportunity to connect clients with the right experts. You are detail-oriented and can manage multiple tasks efficiently, ensuring that client requests are handled promptly and accurately. You are open to learning and growing within the organization, taking advantage of mentorship opportunities to enhance your skills and career trajectory.

What you'll do

As a Client Service Associate at Guidepoint, you will play a crucial role in understanding your clients' unique business questions and identifying the experts who can provide the best answers. You will collaborate with Project Managers to develop strategies for fulfilling client project requests. Utilizing various resources such as LinkedIn, press releases, and case studies, you will identify and recruit new experts into our extensive network. Your work will directly contribute to the success of our clients, as you will ensure they receive timely and relevant insights from our advisors. You will also engage in research projects that span a wide range of industries, providing you with valuable exposure and experience.

What we offer

Guidepoint is committed to your career growth, offering built-in mentorship and hands-on leadership to help you develop your project work and customer service skills. You will have opportunities for upward mobility within the company, as we value the contributions of our team members. This hybrid position allows you to work from our San Francisco office while also providing flexibility. We believe in creating an equitable and welcoming environment for all employees, regardless of background or experience. The base salary for this position is $70,000, with the potential for an annual discretionary bonus based on performance.