Product Education Specialist (DevRevU)

Who you are

You are someone who thrives on building genuine human connections and fostering collaboration. With a strong background in product education or a related field, you have a knack for simplifying complex concepts and making them accessible to diverse audiences. You understand the importance of user engagement and are driven to empower others through knowledge. Your experience in technology or software products gives you the insight needed to effectively communicate the value of innovative solutions. You are hungry for growth and eager to develop into a product education expert, embodying the values of humility, honesty, and heart that define DevRev's culture.

Desirable

Experience in a tech-focused environment is a plus, as is familiarity with AI or collaborative tools. You may have a background in instructional design or training, which would enhance your ability to create impactful educational content. A passion for customer-centric approaches and a desire to help build the earth’s most customer-centric companies will set you apart.

What you'll do

In this role, you will be responsible for developing and delivering educational content that helps users understand and maximize the potential of Computer, DevRev's AI platform. You will collaborate closely with product teams to ensure that the educational materials align with product features and updates. Your role will involve creating engaging training sessions, webinars, and documentation that cater to various learning styles. You will also gather feedback from users to continuously improve the educational resources and ensure they meet the needs of the audience. By fostering a culture of learning, you will help users embrace the future of work and enhance their productivity through effective use of the platform.

What we offer

At DevRev, you will be part of a vibrant culture that values collaboration and innovation. We offer opportunities for professional development and growth, allowing you to expand your skills and expertise in product education. You will work alongside a team of passionate individuals who are committed to making a difference in the way people work. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers, and you will play a crucial role in this journey. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.