Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our FBA supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.
Key job responsibilities
1. Supply chain, transportation, or logistic network management solution experience.
2. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple functions, ensuring successful delivery.
3. Development of the overall program strategy, tactically driving teams in and outside of your function to deliver.
4. Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics.
5. Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
6. Foster collaboration with internal and external partners to optimize resource allocation and project success.
7. Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
8. Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
9. Identify and mitigate risks, preventing them from escalating into major issues.
10. Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
11. Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance- 5+ years of program or project management experience, or a Bachelor's degree and 2+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 5+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience in complex problem solving, and working in a tight schedule environment
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