Senior Social Media Manager

Who you are

You have a proven track record in social media management, with at least 5 years of experience leading social media strategies for brands. You understand the nuances of different platforms and can tailor content to engage diverse audiences effectively. Your strong communication skills allow you to craft compelling narratives that resonate with users and elevate brand presence. You are data-driven, using analytics to inform your strategies and measure success. You thrive in collaborative environments, working closely with cross-functional teams to align social media efforts with broader marketing goals. You are adaptable and open to new ideas, always looking for innovative ways to enhance engagement and reach. You are passionate about storytelling and understand how to leverage social media to amplify brand messages and connect with customers.

What you'll do

As the Senior Social Media Manager at Braze, you will lead the development and execution of our global organic social media strategy. You will be responsible for managing the brand's voice across platforms such as LinkedIn, X, and Instagram, ensuring consistency and alignment with our overall marketing objectives. You will craft engaging content that highlights our innovations, showcases our people, and connects with our audience in the customer engagement, tech, and marketing ecosystems. You will analyze performance metrics to refine strategies and improve engagement rates, using insights to drive future campaigns. You will collaborate with the communications team to ensure that our social media efforts support our broader messaging and branding initiatives. You will stay ahead of industry trends and emerging platforms, identifying opportunities for Braze to engage with new audiences. You will mentor junior team members, fostering a culture of creativity and collaboration within the social media team.

What we offer

At Braze, we offer a supportive and inclusive work environment where you can thrive. We believe in work-life harmony and provide flexible working arrangements to help you achieve your personal and professional goals. You will have the opportunity to work with a passionate team that values collaboration and innovation. We encourage continuous learning and provide resources for professional development. Our culture is built on kindness and respect, and we celebrate diversity in all its forms. Join us to make a real impact in a company that is committed to equity and opportunity for all.