Business Operations Associate

Who you are

You are someone who is eager to contribute to a mission-driven organization focused on transforming mental healthcare. You thrive in environments that require adaptability and problem-solving skills, and you are passionate about making a difference in people's lives. You understand the importance of operational efficiency and are ready to tackle unique challenges that come with scaling a national network of mental healthcare providers.

You possess strong communication skills, allowing you to collaborate effectively with various teams within the organization. You are detail-oriented and organized, ensuring that operational processes run smoothly. Your ability to analyze data and derive insights will help inform decision-making and improve overall operations.

Desirable

Experience in healthcare or a related field is a plus, as it will provide you with context for the challenges faced in the industry. Familiarity with project management tools and methodologies will also be beneficial as you navigate the operational landscape at Headway.

What you'll do

In this role, you will support the operational needs of Headway as it continues to grow and scale. You will work closely with various teams to identify operational challenges and develop solutions that enhance efficiency and effectiveness. Your contributions will directly impact the accessibility of mental healthcare for individuals across the nation.

You will assist in the implementation of new processes and systems that streamline operations, ensuring that therapists can easily accept insurance and provide care to patients. Your analytical skills will be put to use as you monitor key performance indicators and provide insights to help drive improvements.

Collaboration will be key in this role, as you will partner with cross-functional teams to ensure alignment on operational goals. You will also play a role in communicating updates and changes to stakeholders, helping to foster a culture of transparency and teamwork.

What we offer

At Headway, you will be part of a diverse and inclusive team that is dedicated to making mental healthcare accessible to everyone. We offer a supportive work environment where your contributions are valued, and you have the opportunity to grow your skills and advance your career.

You will have the chance to work remotely, providing you with flexibility in your work-life balance. We believe in the importance of mental health and well-being, and we encourage our employees to prioritize self-care. Join us in our mission to change mental healthcare for the better.