Senior Channel Team Lead, Amazon Hub Delivery

Who you are

You have a minimum of 2 years of experience in logistics, sales, or consulting, and you possess a strong ability to build trust through effective communication. You are motivated and results-driven, with a proven track record of leading initiatives that enhance operational efficiency. Your business-level proficiency in Japanese is essential, and while not mandatory, business-level English skills are a plus. You are comfortable with Excel, capable of handling basic functions and pivot tables, and you are open to feedback, always looking to learn and improve.

What you'll do

In this role, you will be responsible for developing and managing delivery stores in the Hokkaido and Tohoku regions. You will create and execute area strategies to achieve KPIs and expand the delivery network. Your responsibilities will include managing partnerships with delivery partners and stores, ensuring their satisfaction through new initiatives, and overseeing performance management and coaching. You will also focus on improving and standardizing operational processes, managing quality metrics, and enhancing overall performance. Additionally, you will lead projects that propose new operations and improve existing processes, collaborating with internal departments to drive efficiency across the team.

What we offer

Amazon offers a dynamic work environment where you can contribute to a culture of inclusivity and diversity. You will have the opportunity to work with a well-known global brand and be part of a team that values customer satisfaction. The position is based in Sendai-shi, with a standard working schedule of 9:00 to 18:00 and weekends off. You may also have the chance to travel for work, approximately three days a month, depending on operational needs.