System Engineer, Production Support

Who you are

You have a solid background in systems engineering, particularly with Linux environments, and are comfortable monitoring incident queues and prioritizing requests. Your experience includes installing, configuring, and troubleshooting Linux servers, ensuring that you can effectively manage production changes while adhering to change management guidelines. You are detail-oriented and capable of performing in-depth analysis for post-impact resolution and root cause analysis, which is essential for maintaining system reliability.

You thrive in collaborative environments and enjoy working with cross-functional teams to improve technology platforms. Your ability to communicate effectively with both technical and non-technical stakeholders allows you to bridge gaps and ensure that technology solutions meet the evolving needs of the business. You are committed to professional development and are always looking for innovative ways to enhance your skills and contribute to your team's success.

Desirable

Experience with cloud services and enterprise agile methodologies would be a plus, as Point72 values a forward-thinking approach to technology. Familiarity with open-source solutions and a passion for continuous improvement will help you excel in this role.

What you'll do

As a Systems Engineer in Production Support, you will actively monitor the Linux team's incident/request queue, setting prioritization and processing tickets in a timely manner. You will perform production changes while adhering to established change management guidelines, ensuring minimal disruption to services. Your role will involve installing, configuring, and troubleshooting Linux servers and related hardware/software components, which is critical for maintaining operational efficiency.

You will conduct in-depth analysis for post-impact resolution, performing root cause analysis to identify and rectify issues effectively. Your contributions will help improve the reliability and performance of the technology platforms that support Point72's applications and businesses. You will collaborate closely with other engineers and IT professionals to implement solutions that enhance the overall infrastructure.

What we offer

Point72 offers a dynamic work environment where innovation is encouraged, and professional growth is prioritized. You will have the opportunity to work with a team of experts who are dedicated to improving the company's IT infrastructure and technology platforms. The culture at Point72 emphasizes collaboration, continuous learning, and the pursuit of excellence in technology.

You will be part of a firm that values its employees and invests in their long-term growth. With over 30 years of investing experience, Point72 is committed to delivering superior returns for its investors through a combination of fundamental and systematic investing strategies. Join us to be at the forefront of a rapidly evolving technology landscape and make a meaningful impact on the future of investing.