Operations Manager, Sort Center

Who you are

You have a proven track record in operations management, ideally within a fast-paced environment. Your experience includes leading teams and driving performance objectives, ensuring that operational goals are met consistently. You excel in coaching and mentoring others, fostering a positive work environment that encourages employee growth and development. You understand the importance of building strong relationships across departments and are skilled at collaborating with various stakeholders to achieve common goals. You are proactive in identifying areas for improvement and implementing effective solutions that enhance operational efficiency. You are comfortable addressing personnel issues and navigating complex challenges that arise in a dynamic workplace.

What you'll do

As an Operations Manager at Amazon, you will oversee all budgetary and operational objectives for a specific functional area within the Sort Center. You will lead a team of Area Managers, setting clear expectations and performance metrics to ensure that all objectives are met. Your role will involve creating staffing plans and schedules, as well as driving quality initiatives and process improvements. You will measure performance, provide feedback, and hold your team accountable for their results. Collaboration is key in this role, as you will work closely with partner functions to secure resources and support for various projects. You will also take the lead in sharing best practices across departments, ensuring that successful strategies are implemented throughout the organization. Your ability to address operational and personnel issues will be crucial in maintaining a high-performing team.

What we offer

At Amazon, we value our employees and offer a supportive work environment that encourages professional growth. You will have access to various resources and training programs designed to help you succeed in your role. We believe in recognizing and rewarding hard work, and you will have opportunities for advancement within the company. Our culture promotes innovation and collaboration, allowing you to contribute meaningfully to our mission of delivering exceptional service to our customers. We are committed to providing a workplace that is inclusive and accommodating, ensuring that all employees feel valued and supported.