Sales Operations Specialist

Who you are

You have experience in sales operations or a related field, with a strong understanding of partner ecosystems and operational efficiency. You are adept at resolving technical and process-related issues, ensuring that partners receive the support they need to thrive. You possess excellent communication skills, allowing you to act as the primary technical point of contact for partners and foster strong relationships. You are detail-oriented and organized, capable of optimizing workflows to drive operational excellence and contribute to revenue growth. You thrive in a collaborative environment and are committed to fostering a culture of belonging and diversity within the workplace.

Desirable

Experience working with managed service providers or value-added resellers is a plus. Familiarity with data security, governance, and resilience solutions will help you understand the context of AvePoint's offerings. You are comfortable using various tools and platforms to manage operations effectively, and you are eager to learn and adapt to new technologies as needed.

What you'll do

In this role, you will ensure smooth and efficient operations within AvePoint's global partner ecosystem. You will support resellers, managed service providers, and distributors by resolving technical and process-related issues that arise. Your day-to-day responsibilities will include optimizing workflows to enhance operational efficiency and drive revenue growth. You will collaborate closely with partners to understand their needs and challenges, providing them with the necessary support to succeed. You will also play a key role in strengthening partner relationships, ensuring that they feel valued and supported in their efforts to promote AvePoint's solutions. As you work to resolve technical challenges, you will contribute to the overall success of the global distribution network, helping to expand AvePoint's reach and impact in the market.

What we offer

At AvePoint, we are committed to investing in our people and fostering a culture where everyone can thrive. You will have the opportunity to craft your career and make a meaningful impact within the organization. We believe in agility, passion, and teamwork, and we encourage you to bring your whole self to work. Our commitment to diversity and inclusion means that you will be part of a workforce that represents the communities we serve. We offer a supportive environment where you can grow professionally and personally, and we are dedicated to ensuring that our employees feel a sense of belonging and purpose in their work.