Bilingual IT Support- Part time

Who you are

You are a bilingual individual with a strong desire to help others and resolve technical issues. You possess excellent communication skills, allowing you to effectively assist users in both English and Spanish. You are self-motivated and have a basic understanding of IT systems, which enables you to troubleshoot common problems efficiently. You thrive in a collaborative environment and are eager to learn and grow within the IT support field.

What you'll do

In this role, you will be responsible for providing technical support to users, addressing their inquiries and resolving issues related to IT systems. You will assist in troubleshooting hardware and software problems, guiding users through solutions step-by-step. You will also document support requests and resolutions to help improve the overall support process. Your role will involve collaborating with other IT team members to ensure a seamless support experience for all users.

What we offer

Lalamove offers a dynamic work environment where you can grow your skills and contribute to a leading global delivery platform. You will be part of a passionate team that values humility, grit, and execution. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for growth.