Salesforce Solution Architect, Experience Cloud

Who you are

You have a strong background in Salesforce solutions, particularly with Experience Cloud, and are passionate about leveraging AI to drive business transformation. Your experience includes integrating various Salesforce products such as Salesforce Einstein and Service Cloud Voice, which allows you to create tailored solutions that meet client needs. You thrive in collaborative environments, working closely with cross-functional teams to deliver impactful results. Your understanding of customer experiences and workflows enables you to identify opportunities for improvement and innovation. You are comfortable with advanced technologies and enjoy staying ahead in the rapidly evolving digital landscape. You are a proactive problem solver who can address challenges with creative solutions, and you are excited about the potential of generative AI in transforming business operations.

What you'll do

In this role, you will be responsible for designing and implementing Salesforce solutions that enhance customer experiences and streamline workflows. You will collaborate with clients to understand their business needs and translate them into effective Salesforce strategies. Your work will involve integrating AI technologies, such as Agentforce, to create intelligent solutions that drive efficiency and innovation. You will also be tasked with developing advanced AI-powered bots and predictive analytics tools that empower organizations to stay competitive. As a key member of the team, you will participate in brainstorming sessions and contribute to the development of cutting-edge strategies that leverage the latest Salesforce innovations. You will celebrate successes with your team and foster a positive work culture that encourages creativity and collaboration.

What we offer

At NeuraFlash, part of Accenture, you will be part of a dynamic team that is at the forefront of AI and Salesforce innovation. We offer a supportive work environment where you can grow your skills and make a significant impact on our clients' success. Our culture emphasizes collaboration, creativity, and fun, with opportunities to celebrate achievements together. You will have access to ongoing training and development resources to help you stay ahead in your career. Join us in shaping the future of AI-powered transformation and be part of a company that values your contributions and encourages your growth.