Data Center Technician

Who you are

As a Data Center Technician at Microsoft, you are eager to learn and develop your technical skills in a fast-paced environment. You have a foundational understanding of data center operations and are ready to dive into the world of cloud services. You are detail-oriented and possess a strong desire to troubleshoot and resolve technical issues effectively. You thrive in a collaborative setting, working alongside experienced colleagues to enhance your knowledge and skills. You are committed to adhering to security and data management procedures, ensuring the integrity of the data center environment. You are open to feedback and eager to participate in training and growth opportunities that Microsoft offers.

Desirable

Experience or familiarity with cloud technologies, particularly Microsoft Azure, is a plus. A background in IT support or technical roles will help you adapt quickly to the responsibilities of this position. You are enthusiastic about sustainability and optimization in data center operations, aligning with Microsoft's commitment to environmental responsibility.

What you'll do

In this role, you will be responsible for preparing, installing, and performing diagnostics on various data center equipment. You will work under the guidance of more experienced technicians, learning the standard processes and procedures that govern data center operations. Your day-to-day tasks will include troubleshooting hardware issues, replacing faulty components, and decommissioning outdated equipment as necessary. You will also familiarize yourself with security protocols and data management practices to ensure compliance with industry standards. As you grow in your role, you will have opportunities to participate in training programs and career rotation initiatives that Microsoft offers, allowing you to explore different areas within the cloud operations team.

You will play a key role in maintaining the infrastructure that supports Microsoft's online services, including Bing, Office 365, Xbox, and OneDrive. Your contributions will directly impact the performance and reliability of these services, ensuring that millions of users worldwide have access to the technology they rely on. You will collaborate with a diverse team of subject matter experts, gaining insights into the latest technologies and best practices in data center management.

What we offer

Microsoft is committed to the personal and professional development of all employees. As a Data Center Technician, you will have access to various training programs, including Diversity & Inclusion initiatives and professional certifications. The company fosters a culture of growth and innovation, encouraging you to take advantage of career rotation programs that allow you to explore different roles within the organization. You will be part of a global team that supports a vast network of data centers, contributing to the infrastructure that powers cloud services for over a billion customers. Microsoft values sustainability and optimization, and you will be part of a team that prioritizes these principles in its operations. Join us at Microsoft and accelerate your career in the cloud technology space.