Connecting you with expert insights on demand
Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...
Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...
Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...
Guidepoint • Phoenix, Arizona, United States
Guidepoint is hiring a Client Service Associate - Bilingual English/Spanish to connect clients with subject-matter experts. You'll work closely with Project Managers to develop strategies for client project requests. This role is ideal for recent graduates looking to apply their business skills.
You are a recent graduate eager to start your career in a client-facing role. You possess strong communication skills in both English and Spanish, allowing you to engage effectively with a diverse clientele. You are detail-oriented and have a knack for understanding complex business questions, which helps you identify the right experts for each client’s needs. You thrive in a collaborative environment and are excited about the opportunity to learn from experienced professionals. You are motivated by the chance to contribute to a team that values excellence and mentorship, and you are ready to take on challenges that will help you grow.
As a Client Service Associate, you will play a vital role in connecting Guidepoint’s clients with the experts they need to make informed business decisions. You will work closely with Project Managers to develop strategies that satisfy each client project request. Utilizing various resources such as LinkedIn, press releases, and case studies, you will identify and recruit new experts into our extensive network. Your ability to understand client needs will be crucial in determining which experts are best suited to provide the answers they seek. You will also gain exposure to a wide range of industries and disciplines, enhancing your understanding of the business landscape.
Guidepoint is committed to your career growth, providing built-in mentorship to help you develop your project management and customer service skills. You will have the opportunity to work in a team-oriented and collaborative environment, where hard work is recognized and rewarded. The Associate role offers a unique chance to put your core business skills into practice while contributing to the success of our clients. Additionally, you will be eligible for an annual discretionary bonus based on performance, with a competitive base salary of $55,000. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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