Transforming business communications with AI technology
Dialpad is an AI-powered cloud communications platform headquartered in San Ramon, CA, that transforms how businesses communicate. With over 1,000 employees and $450 million in funding, Dialpad serves notable clients like Asana, Stripe, TED, and Uber. The platform offers seamless integration with to...
Dialpad provides company stock options, a continued education stipend, and stipends for cell phone, home internet, and gym memberships. Employees enjo...
Dialpad fosters a culture focused on innovation and AI-driven solutions, encouraging a remote-friendly environment that supports collaboration across ...
Dialpad is seeking a Lead IT Support Manager to oversee global IT infrastructure and corporate security efforts. You'll align technology strategy with business objectives and ensure compliance. This role requires strong leadership and strategic thinking skills.
You have a proven track record in managing IT infrastructure and services, with a focus on corporate security. Your experience includes leading teams and aligning technology strategies with business goals. You possess strong analytical skills and a deep understanding of compliance requirements in a global context. You are a collaborative leader who thrives in a dynamic environment and is committed to continuous improvement. You are not just ambitious but also embody traits such as curiosity, optimism, persistence, and empathy, which are fundamental to our success. You understand the importance of protecting proprietary data and minimizing operational risk through a unified security architecture.
Experience with AI-driven technologies and customer communication platforms is a plus. Familiarity with global compliance standards and security frameworks will enhance your candidacy. You are encouraged to apply even if you do not meet every single requirement, as we value the drive and ambition to succeed.
As the Manager of Corporate IT, you will lead the global IT infrastructure and services, ensuring that they align with Dialpad's objectives. You will work closely with various business units to develop and implement technology strategies that enhance operational efficiency and security. Your role will involve creating a resilient security architecture that safeguards proprietary data while minimizing operational risks. You will also be responsible for overseeing compliance with global regulations and standards, ensuring that Dialpad remains a trusted partner for its customers. You will collaborate with cross-functional teams to drive initiatives that improve IT services and infrastructure, fostering a culture of innovation and excellence within the organization.
At Dialpad, you will be part of a collaborative team that values every conversation and strives to elevate customer interactions through AI-driven insights. We offer a dynamic work environment where your contributions will directly impact our mission of making customers and employees wildly successful. You will have opportunities for professional growth and development, working alongside talented individuals who share your ambition and drive. We are committed to creating a community of inclusion and an environment free from discrimination or harassment, ensuring that every team member feels valued and empowered to succeed.
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