Strategy & Operations (Senior) Manager, Commerce

Who you are

You have a strong background in strategy and operations, ideally with 5+ years of experience in a similar role within the e-commerce or technology sectors. You possess a keen analytical mindset, allowing you to identify inefficiencies in processes and implement effective improvements. Your ability to manage cross-functional projects is complemented by your collaborative nature, as you work closely with product and engineering teams to drive business decisions. You are passionate about optimizing commerce strategies that enhance user experience and drive growth. You thrive in fast-paced environments and are comfortable navigating complex challenges.

Desirable

Experience in live shopping platforms or marketplaces is a plus, as is familiarity with data analysis tools that can provide insights into commerce performance. You have a track record of successfully managing projects that require coordination across multiple teams and stakeholders. Your communication skills are top-notch, enabling you to articulate strategies and recommendations clearly to diverse audiences.

What you'll do

In this role, you will develop and implement commerce strategies that drive margin optimization and growth across the post-purchase experience. You will manage cross-functional commerce projects, ensuring alignment between product and engineering teams. Your responsibilities will include analyzing commerce data to provide actionable insights and recommendations that enhance productivity and reduce costs. You will identify inefficiencies in existing processes and implement improvements that streamline operations. Collaborating with various stakeholders, you will ensure that the strategies you develop are effectively executed and aligned with the company's goals.

What we offer

Whatnot offers a dynamic work environment where innovation is encouraged. You will be part of a rapidly growing company that is redefining e-commerce. We provide opportunities for professional growth and development, as well as a collaborative culture that values diverse perspectives. Our team is dedicated to building the future of online marketplaces, and we invite you to join us in this exciting journey. We offer competitive compensation and benefits, along with the flexibility of a hybrid work model that allows you to balance your professional and personal life.