Implementation Manager

Who you are

You have a detail-oriented mindset and a passion for facilitating integrations — your experience in managing client onboarding processes has equipped you with the skills to ensure a smooth transition for enterprise clients. You thrive in collaborative environments, working closely with operations, compliance, and sales teams to deliver exceptional support and service. Your ability to communicate effectively with diverse stakeholders allows you to understand their needs and provide tailored solutions. You are excited about the opportunity to contribute to a hypergrowth company and help shape a borderless financial future. You are adaptable and open to exploring new ideas, aligning your goals with the company's vision. You understand the importance of building strong relationships and fostering a supportive environment for both clients and team members.

What you'll do

In your role as Implementation Manager, you will be responsible for facilitating the integration of key company accounts into the Rain platform. This involves coordinating with various teams to ensure that all aspects of the onboarding process are executed flawlessly. You will take the lead in enhancing the onboarding experience, identifying areas for improvement, and implementing best practices to streamline processes. Your role will require you to train product analysts, ensuring they are well-equipped to support clients effectively. You will also collaborate with cross-functional teams to address any challenges that arise during the integration process, ensuring that partners have a seamless experience. Your contributions will directly impact the success of our clients and the overall growth of the company. You will be involved in regular team summits, both domestically and internationally, to strengthen relationships and foster a collaborative culture.

What we offer

At Rain, we believe in an open and flat structure that empowers team members at all levels to explore ideas and impact the company's roadmap. You will have the opportunity to grow into a role that aligns with your personal and professional goals. We offer a supportive work environment where your contributions are valued, and you can make a significant impact on the company's success. Our team is dedicated to building a borderless financial future, and we encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the next generation of payments and enjoy the benefits of being part of a passionate and innovative team.