Sales Support Analyst

Who you are

You are an energetic individual with a strong desire to support sales teams and enhance customer experiences. You thrive in a collaborative environment and are eager to learn about sales support and customer service best practices. Your goal-oriented mindset drives you to achieve results and contribute positively to the team. You understand the importance of customer success and are committed to helping clients navigate their software subscription orders effectively. You are eligible to work within the EU and are ready to embrace the flexibility of a hybrid work environment.

What you'll do

In this role, you will work closely with the EU Sales team, acting as a vital partner in managing customer inquiries and supporting their software subscription needs. You will assist in processing orders, ensuring that customers receive timely and accurate information regarding their subscriptions. Your responsibilities will include collaborating with various departments to resolve customer issues and enhance their overall experience with Veeva's products. You will also contribute to the development of best practices in sales support, helping to streamline processes and improve efficiency. As you grow in this position, you will have opportunities to engage with customers directly, gaining insights into their needs and how Veeva can better serve them.

What we offer

Veeva Systems is committed to fostering a positive work environment where employees can thrive. As a Work Anywhere company, we provide flexibility for you to choose your ideal work setting, whether from home or in the office. You will be part of a mission-driven organization that values customer success, employee success, and speed. Joining Veeva means being part of a team that is transforming the life sciences industry and making a positive impact on customers and communities. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.