Senior Account Manager (They/ She/ He)

Who you are

You have a proven track record in account management, ideally with experience in a fast-paced environment. You excel at building relationships and have a knack for understanding client needs — your communication skills allow you to navigate complex conversations with ease. You thrive in collaborative settings and enjoy working with diverse teams to achieve common goals. You are adaptable and open to feedback, seeing it as an opportunity for growth. You are passionate about delivering exceptional service and ensuring client satisfaction. You understand the importance of data-driven decision-making and are comfortable using analytics to inform your strategies.

What you'll do

As a Senior Account Manager at Glovo, you will be responsible for managing key accounts and driving growth through strategic partnerships. You will work closely with clients to understand their needs and provide tailored solutions that enhance their experience with our platform. You will collaborate with internal teams to ensure seamless service delivery and address any issues that arise. Your role will involve analyzing account performance and identifying opportunities for improvement. You will also play a key role in onboarding new clients and ensuring they are set up for success. Regularly, you will report on account status and present insights to stakeholders, helping to shape our overall strategy.

What we offer

At Glovo, we offer a vibrant work culture that values collaboration and innovation. You will have the opportunity to work in a dynamic environment where your contributions are recognized and celebrated. We invest in our employees' growth and provide opportunities for professional development. Our team is diverse and inclusive, fostering a culture where everyone can bring their authentic selves to work. We also offer competitive compensation and benefits, ensuring that you are rewarded for your hard work and dedication.