Process Improvement manager, Process Improvement

Who you are

You have a strong background in process improvement and project management, ideally with experience in logistics or operations. You are skilled in analyzing data and identifying areas for improvement, and you can lead initiatives that enhance efficiency and customer experience. Your ability to collaborate with various stakeholders is essential, as you will work closely with delivery station managers and team members to implement changes effectively. You are comfortable with both quantitative data analysis and qualitative observations, allowing you to develop comprehensive solutions to operational challenges.

Desirable

Experience in a similar role within the logistics or manufacturing sectors is a plus. Familiarity with project management methodologies and tools will help you succeed in this position. You are adaptable and open to learning from diverse perspectives, which will enrich your approach to problem-solving.

What you'll do

As a Process Improvement Manager at Amazon, you will be responsible for leading initiatives that improve the safety, quality, and productivity of delivery stations. You will analyze operational data and conduct site visits to identify inefficiencies and develop actionable solutions. Your role will involve collaborating with various teams to implement new systems and processes that align with Amazon's customer excellence goals. You will prioritize improvements based on data-driven insights and work through the PDCA (Plan-Do-Check-Act) cycle to ensure successful implementation and scalability of solutions across all delivery stations.

You will also be tasked with standardizing processes to enhance operational efficiency and ensure that improvements can be replicated across different locations. Your leadership will be crucial in fostering a culture of continuous improvement and operational excellence within the team. You will engage with stakeholders at all levels to communicate progress and gather feedback, ensuring that the implemented changes meet the needs of both the business and customers.

What we offer

This position offers a unique opportunity to be at the forefront of Amazon's logistics operations, leveraging cutting-edge resources to drive significant improvements in the Japanese market. You will gain insights into advanced industry trends and build a diverse network through collaboration with international teams. The role involves a mix of office work and field operations, providing a dynamic work environment where you can see the direct impact of your efforts on customer experience. Amazon is committed to fostering an inclusive workplace where diverse perspectives are valued, and you will have the chance to contribute to meaningful change in the logistics sector.