Business Analyst

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

What's exciting about the role

The Business Analyst at Verifone is responsible for analyzing high-level business requirements, translating them into detailed functional specifications, and supporting the implementation of business solutions. You will work closely with internal stakeholders, external partners, and cross-functional teams to ensure business needs are clearly understood and effectively delivered.

Responsibilities

• Analyze high-level business requirements and provide effort estimates.
• Elicit and document requirements through interviews, workshops, document analysis, use cases, scenarios, and workflow analysis.
• Critically evaluate information from multiple sources, reconcile conflicts, and distinguish user requests from true business needs.
• Utilize enterprise-wide requirements definition and management tools and methodologies.
• Collaborate with internal and external stakeholders to define and document:
  • Business Requirements Documents (BRDs)
  • Functional Requirements Documents (FRDs)
  • Screen and User Interface designs
• Analyze compliance mandates from regulatory bodies (e.g., VISA, MasterCard).
• Support customer homologation processes for Change Requests.
• Partner with QA Engineers to develop and review test cases.
• Prepare and manage test data to support validation efforts.
• Manage multiple initiatives simultaneously with minimal supervision.
• Act as a liaison between business units, technology teams, and support teams.
• Implement small to medium-sized changes in response to evolving business needs.

Qualifications

• Proven experience as a Business Analyst or in a similar role.
• Experience with enterprise requirement management tools (e.g., JIRA, Confluence, IBM DOORS).
• Knowledge of payment systems and industry standards (e.g., VISA, MasterCard).
• Understanding of software development life cycle (SDLC) and Agile methodologies.
• Strong analytical, problem-solving, and critical thinking skills.
• Experience with requirements gathering and documentation techniques.
• Familiarity with compliance and regulatory environments (e.g., financial services, payments).
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.
• Experience with QA collaboration and test case development is a plus.
• Proven experience with SQL (Oracle, Postgres) and data analysis.
• Basic Unix/Linux knowledge is desired

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.