Analyste de rétrofacturation // Chargeback Analyst

Who you are

You are a detail-oriented individual with strong investigative skills, capable of analyzing and evaluating chargebacks effectively. Your communication skills allow you to work closely with partners and internal teams to convey chargeback management requirements clearly. You thrive in a collaborative environment and are eager to contribute to the success of Plusgrade's mission in redefining travel experiences.

What you'll do

As a Chargeback Analyst, you will be responsible for analyzing chargeback reasons and data to identify trends and areas for improvement. You will work directly with partners to contest chargebacks and ensure compliance with management requirements. Your role will involve collaborating with internal teams to streamline processes and enhance communication regarding chargeback management. You will also be tasked with maintaining accurate records and documentation related to chargeback cases.

What we offer

At Plusgrade, you will join a dynamic team dedicated to transforming the travel industry. We offer a supportive work environment where your contributions are valued. You will have opportunities for professional growth and development as you work alongside experienced professionals in the field. Plusgrade is committed to fostering a culture of innovation and collaboration, ensuring that every team member can thrive and succeed.