Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
We are seeking a highly experienced engineer with deep expertise in OpenStack to join our Private Cloud Professional Services team. This role will support a long-term, high-value Professional Services engagement by managing and optimizing a production-grade OpenStack private cloud environment. The ideal candidate will possess strong Linux administration skills, proficiency in infrastructure automation, and a proven ability to operate in compliance-driven, high-security environments. This position requires close collaboration with cross-functional teams to ensure stability, performance, and continuous improvement of critical cloud infrastructure for our customer.
You will be expected to take the initiative and advise on potential pitfalls that a customer may encounter, and suggest alternatives which may better serve the stability and security of the customer's solution.
This role will be permanently on-site in Riyadh, KSA.
Responsibilities:
OpenStack Deployment and Management:
• Supporting, deploying, and managing OpenStack-based private cloud infrastructure.
• Configuring and maintaining OpenStack services such as Nova, Neutron, Cinder, and Keystone.
• Knowledge of Canonical OpenStack, Juju, and Lxd containers.
• Good to have an understanding of advanced OpenStack services Octavia, Designate, Masakari etc.
• Knowledge of Storage solutions such as Ceph.
Kubernetes Orchestration:
• Implementing and managing Kubernetes clusters for container orchestration.
• Deploying and maintaining applications within Kubernetes environments.
• Knowledge of Charmed Kubernetes.
Integration and Automation:
• Integrating OpenStack and Kubernetes technologies for seamless operation.
• Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources.
Performance Monitoring and Optimization:
• Monitoring system performance and optimising configurations for maximum efficiency.
• Troubleshooting and resolving issues related to OpenStack and Kubernetes environments.
• Troubleshooting skills with respect SDN OVN networking, performance benchmarking with respect to CPU and disk utilization.
• Knowledge on Elastic search, Logstash, Kibana monitoring stacks.
Security and Compliance:
• Implementing security best practices and ensuring compliance within OpenStack and Kubernetes setups.
• Managing access controls, authentication, and authorization mechanisms.
• Good to have knowledge on CIS benchmarking.
Documentation and Reporting:
• Creating and maintaining technical documentation, including system configurations and operational procedures.
• Generating regular reports on system performance, capacity, and utilization.
Collaboration and Support:
• Collaborating with cross-functional teams to integrate OpenStack and Kubernetes solutions with existing systems.
• Providing technical support and assistance to resolve issues related to cloud and container environments.
