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Home›Jobs›Amazon›Device Associate Manager II, SSG
Amazon

About Amazon

The everything store and cloud computing leader

🏢 Tech👥 1001+ employees📅 Founded 1995📍 South Lake Union, Seattle, WA⭐ 3.7
B2CB2BMarketplaceCloud ComputingeCommerce

Key Highlights

  • Headquartered in South Lake Union, Seattle, WA
  • Over 1.5 million employees worldwide
  • Leading cloud services through Amazon Web Services (AWS)
  • Acquired Whole Foods, Twitch, and Ring

Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...

🎁 Benefits

Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...

🌟 Culture

Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

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Amazon

Device Associate Manager II, SSG

Amazon • Bengaluru, Karnataka, IND

Posted 5 months ago🏛️ On-SiteLeadOperations manager📍 Bengaluru
Apply Now →

Job Description

The Device Associate (DA) team provides testing support for silicon projects and products. The primary objective of the DA organization is to provide manual testing support for various test buckets like regressions, performance, stress for CI/CD pipelines and releases. As a manager for DA team you will be responsible for managing deliverables, ensuring quality standards, and optimizing processes for both manual and automated test executions. This role requires strong leadership skills and a commitment to maintaining high-quality testing standards across various projects and products.


Your scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You will also look at process optimization and implement improvements in quality / productivity with measurable results. You are able to develop skill matrix, allocate resource, distribute daily tasks ,ensure closure of day-to-day activities, assess and report risks and escalate to stakeholder on time . You demonstrate capability to understand fundamental test methodologies and metrics and generate reports against them. You own and prioritize work allocation based on business needs. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon’s hiring process and actively participate in hiring for your team. You also evaluate the performance of your time at regular intervals and responsible for providing career growth opportunities for your team.


Key job responsibilities
Key responsibilities:

* Oversee and manage the Device Associate team, ensuring effective performance and collaboration.
* Own and drive the deliverables for defined DA workstreams, ensuring timely and high-quality outputs.
* Lead release management for SoC projects, coordinating with relevant stakeholders to ensure smooth transitions.
* Effectively report failures and start discussions with stakeholders by escalating issues and ensuring timely resolution per SLAs.
* Identify and implement efficient processes for onboarding manual and automated executions managed by the DA team.
* Monitor Quality check dashboards and maintain a focus on quality metrics, identifying areas for improvement.
* Prepare and present daily quality reports, providing insights and actionable recommendations to stakeholders.
* Foster a positive team culture, providing mentorship, support, and professional development opportunities for team members.
* Oversee lab and test farm maintenance to ensure optimal testing conditions and resource availability.
* Model capacity planning and ensure that idle time and commitment misses are minimized
* Drive process improvements and metrics to improve the overall team performance
* Work with functional QA to identify gaps and coordinate with process experts to fill them.

* Bachelor’s degree in a related field (Computer Science, Electronics Engineering, etc.) or equivalent experience.
* Proven experience in a testing or quality assurance role, with at least 3 years in a management capacity.
* Strong understanding of software testing methodologies and tools.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment and manage multiple priorities.
* Proficiency in data analysis and reporting tools.
* Familiarity with Linux environment and
* High energy, proactive mindset, and a strong sense of ownership.* Experience with device testing or product testing
* Experience with lab management
* Experience managing project delivery

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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