Senior Business Analyst (Retail PM)

Who you are

You have 5+ years of experience as a business analyst, particularly in the retail sector, where you've successfully defined business problems and provided actionable solutions through data analysis. Your expertise in SQL and either R or Python allows you to manipulate and analyze data effectively, ensuring that insights are both accurate and relevant. You are skilled in using data visualization tools such as Tableau and Power BI to create insightful dashboards and reports that communicate complex data in an understandable manner. You thrive in collaborative environments, working closely with product managers and engineering teams to gather requirements and prioritize projects. Your ability to manage stakeholders and set priorities is key to your success in this role. You are comfortable navigating ambiguity and can approach business challenges with a flexible mindset, always seeking data-driven solutions.

Desirable

Experience with data processing tools like Airflow or Databricks is a plus, as is familiarity with both structured and unstructured data analysis. You have a strong understanding of retail business dynamics and can derive insights that drive strategic decision-making. Your communication skills enable you to present findings clearly to various stakeholders, ensuring that everyone is aligned on business objectives.

What you'll do

In this role, you will lead in-depth business analysis, tackling everything from high-level problem definitions to detailed solutions. You will analyze various data points, including sales figures, customer behavior, and product trends, to identify opportunities for growth. Collaborating with product managers, you will define project roadmaps and prioritize tasks based on business needs. You will develop and maintain automated dashboards and reports using Tableau and Power BI, tracking key performance indicators and providing insights that inform strategic decisions. Additionally, you will automate repetitive data extraction processes and share results through efficient channels like Slack or email. Your role will be pivotal in driving data-driven decision-making across the retail PM team, ensuring that insights lead to actionable strategies that enhance customer experience and business performance.

What we offer

Coupang offers a dynamic work environment where innovation is encouraged, and every employee has the opportunity to contribute to the company's mission of transforming the e-commerce landscape. You will be part of a rapidly growing team that values collaboration and creativity. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a significant impact in the retail industry and shaping the future of commerce in South Korea.