Senior Director, Product (Orchestration, Journeys, Content/Catalog)

Who you are

You are an experienced product leader with a proven track record of driving product strategy and execution. With over 10 years in product management, you have successfully led teams in developing innovative solutions that enhance customer engagement. Your expertise in orchestrating customer journeys and managing content/catalog initiatives sets you apart. You thrive in collaborative environments and are passionate about leveraging data to inform product decisions. You understand the importance of building strong relationships with stakeholders and have a knack for aligning cross-functional teams towards a common vision. You are committed to fostering a culture of inclusion and innovation, ensuring that every team member feels valued and empowered to contribute.

Desirable

Experience in AI-powered platforms or customer engagement solutions is a plus. Familiarity with agile methodologies and a strong analytical mindset will help you excel in this role. You are comfortable navigating complex challenges and are adept at prioritizing initiatives based on customer needs and business goals.

What you'll do

In this role, you will lead the product management team, driving the vision and strategy for Iterable's orchestration, journeys, and content/catalog offerings. You will collaborate closely with engineering, design, and marketing teams to deliver exceptional customer experiences. Your responsibilities will include defining product roadmaps, conducting user research, and analyzing market trends to identify opportunities for growth. You will also oversee the development of key performance indicators to measure the success of product initiatives and ensure alignment with company objectives. As a senior leader, you will mentor and guide your team, fostering a culture of continuous improvement and innovation.

What we offer

Iterable provides a dynamic work environment where you can make a significant impact on customer engagement strategies. We offer competitive compensation and benefits, including opportunities for professional development and growth. Our commitment to diversity and inclusion ensures that you will be part of a team that values different perspectives and experiences. Join us in shaping the future of customer engagement and be part of a company recognized for its innovative culture and commitment to excellence.