Social Media Manager

Overview

You are the Social Media Manager, tasked with creating, maintaining, and expanding our social media accounts. You oversee the management and growth of the brand’s social media channels across major platforms to be aligned with broader marketing campaigns and strategise stand-alone social campaigns to increase user engagement. 

This is a hybrid position, you are required to be in the office minimum 3 days a week.

Key Responsibilities

• Develop and manage large social media campaigns to fuel the growth of existing social media channels. Create new ideas and concepts for fresh social media content
• Engage in social media presence creation on new and emerging social media platforms
• Coordinate social media management to align with large projects, events, community management, and more 
• Collaborate with the design team to create multimedia visual briefs to support social media content and communications 
• Analyses and report the success of social media projects by implementing social media monitoring tools such as community engagement, content performance, and other KPIs
• Works with marketing team members to coordinate ad campaigns with social media strategy
• Be the first point of contact in our social media communities: supporting and responding to members; monitor social listening on daily basis and escalating when needed
• Report directly to the PR & Brand Manager, proposing and implementing best social media practices across all social channels

Qualifications

• 3+ years social media / marketing / coordination experience
• Exposure to established social media management tools & technologies
• Experienced with listening and monitoring platforms (e.g. Hootsuite)
• Knowledge of social media KPIs and best practices (e.g. X, TikTok)
• Knowledge and interest in the cryptocurrency space & its community
• Well organized, ability to work well with internal stakeholders, and deliver on time
• Ability to find the right tone of voice for different audiences within the community
• Excellent written communication skills
• Experienced in social media content writing
• Self-Motivated, Enthusiasm
• Detail-oriented
• Bonus: Familiarity with Crypto Twitter

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future

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