Senior IT Manager, Atlassian (m,f,x)

Who you are

You have extensive experience managing Atlassian tools, particularly Jira, Confluence, and Jira Service Management. Your background includes optimizing cloud instances and ensuring their performance, security, and scalability. You are adept at collaborating with various stakeholders to understand their needs and implement effective solutions that enhance efficiency and productivity.

You possess strong project management skills, having successfully planned and delivered complex IT projects. You adapt swiftly to evolving business needs and are committed to enforcing best practices and standards in your work. Your technical expertise includes developing and maintaining integrations with other systems using APIs, showcasing your ability to deliver innovative and scalable solutions.

You are passionate about customer support and technical expertise, always striving to provide exceptional service. Staying updated on the latest Atlassian technologies is important to you, as you continuously seek to improve your knowledge and skills in this area.

Desirable

Experience with scripting and solution design is a plus, as it allows you to deliver long-term solutions that meet the organization's needs. Familiarity with emerging technologies and automation practices will further enhance your contributions to the IT Services Team.

What you'll do

In this role, you will manage and maintain HelloFresh's Atlassian cloud instance, ensuring optimal performance and cost-efficiency. You will monitor the system closely, implementing best practices and security measures to protect the integrity of the tools. Your responsibilities will include collaborating with stakeholders to gather requirements and deliver solutions that improve overall productivity.

You will lead complex IT projects, adapting to changing business needs and ensuring that all initiatives align with the company's strategic goals. Your ability to develop and maintain integrations with other systems using APIs will be crucial in streamlining processes and enhancing the user experience.

Providing exceptional customer support will be a key aspect of your role, as you will be the go-to expert for technical inquiries related to Atlassian tools. You will also stay informed about the latest advancements in Atlassian technologies, ensuring that HelloFresh remains at the forefront of industry best practices.

What we offer

HelloFresh values your growth and well-being, offering a German language learning budget and access to the HelloFresh Academy. We prioritize mental health support and provide transportation perks, along with benefits that cater to working parents. Our workplace culture emphasizes a lifestyle of perks and possibilities, including 24/7 gym access and well-being platforms like Headspace and Spill. Join us and be part of a team that is not just about work, but about creating a fulfilling and supportive environment.