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HubSpot is a leading developer of software products for inbound marketing, sales, and customer service, headquartered in Cambridge, Massachusetts. With over 100,000 customers in more than 120 countries, HubSpot offers a comprehensive suite of tools including CRM, marketing automation, and customer s...
Employees enjoy competitive salaries, equity options, unlimited PTO, and a remote-friendly work policy. HubSpot also offers a generous parental leave ...
HubSpot fosters a culture of transparency and inclusivity, emphasizing a strong commitment to employee well-being and work-life balance. The company v...

HubSpot • Remote - USA
HubSpot is seeking a VP of Business Systems Engineering to lead the Business Systems organization, focusing on People, Legal, and Finance functions. You'll work with tools like ServiceNow and generative AI technologies. This role requires extensive experience in business systems management.
You have a strong background in business systems engineering, with at least 10 years of experience in leading teams and managing complex systems across various business functions. Your expertise includes working with tools like ServiceNow, Workday, and generative AI technologies such as ChatGPT and Claude. You understand the intricacies of finance, legal, and HR systems, and have a proven track record of driving technology transformations that enhance operational efficiency.
You are a strategic thinker who can partner with internal stakeholders to define high-impact business processes. Your leadership style fosters collaboration and innovation, enabling your team to deliver bespoke automations and solutions that meet the evolving needs of the organization. You are comfortable navigating high-stakes environments and can manage multiple priorities effectively.
Experience with iPaaS solutions like Workato is a plus, as is familiarity with analytics and data pipelines. You have a keen interest in AI-powered transformation and are eager to leverage cutting-edge technologies to drive business success. Your ability to communicate complex ideas clearly and effectively makes you a trusted advisor to senior leadership.
As the VP of Business Systems Engineering, you will lead a diverse team responsible for managing HubSpot's People, Legal, and Finance systems. You will oversee the administration of critical platforms such as ServiceNow and Workday, ensuring they are optimized for performance and usability. Your role will involve defining the strategy for generative AI tooling and transformation enablement, guiding the organization in adopting innovative solutions that enhance productivity.
You will collaborate closely with Business Systems Analysts, Program Managers, and Software Engineers to deliver strategic automations that streamline workflows across the company. Your leadership will be crucial in running the ServiceNow Centre of Excellence, where you will drive the development of workflows and automations that support teams company-wide.
In addition, you will manage the integration of AI technologies into business processes, ensuring that tools like ChatGPT and Claude are effectively utilized to enhance decision-making and operational efficiency. You will also be responsible for overseeing the company's frontier LLM access strategy, ensuring that employees have the necessary resources to leverage these advanced technologies.
HubSpot offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to lead a talented team and make a significant impact on the organization’s success. We provide competitive compensation and benefits, along with a commitment to professional development and growth. Join us in shaping the future of business systems at HubSpot.
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