Associate Project Manager-Generalist, Flights Team, Customer Experience Group

Who you are

You are an aspiring project manager eager to kickstart your career in a dynamic environment. You possess strong communication skills and are comfortable collaborating with diverse teams. Your ability to analyze data and derive insights will help you contribute effectively to the Customer Experience Group. You are adaptable and thrive in a fast-paced setting, ready to learn and grow in your role. You understand the importance of customer satisfaction and are motivated to improve processes that enhance the customer experience. You are detail-oriented and organized, ensuring that projects are executed smoothly and efficiently.

What you'll do

As an Associate Project Manager on the Flights Team, you will support the project management process by assisting in planning, executing, and monitoring various initiatives. You will work closely with project managers and other team members to ensure that projects align with the company's goals and objectives. Your role will involve gathering and analyzing data to identify areas for improvement in customer support processes. You will participate in meetings with stakeholders to discuss project progress and gather feedback. Additionally, you will help document project requirements and maintain project schedules to ensure timely delivery. You will also have the opportunity to collaborate with sister companies and external partners, gaining valuable experience in cross-functional teamwork.

What we offer

Agoda provides a supportive environment for entry-level professionals to develop their skills and advance their careers. You will have access to training and mentorship opportunities to help you grow in your role. The company values innovation and encourages employees to share their ideas for improving processes and enhancing customer experiences. You will be part of a diverse team that celebrates collaboration and creativity. Agoda offers competitive compensation and benefits, along with a vibrant workplace culture that promotes work-life balance.