
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is seeking a Principal Compliance Manager for their Eats Business to identify compliance risks and establish robust compliance programs. This role requires expertise in regulatory standards and a strong understanding of the food delivery industry.
You have extensive experience in compliance management, particularly within the retail or food delivery sectors. Your background includes developing and maintaining compliance policies and standard operating procedures (SOPs) that ensure adherence to legal and regulatory requirements. You possess strong analytical skills that allow you to identify potential compliance risks and implement effective mitigation strategies. Your ability to communicate effectively with various stakeholders is crucial, as you will need to collaborate with different departments to ensure compliance across all operations. You are proactive in staying updated on relevant laws and regulations, ensuring that the company is always in alignment with industry standards. You thrive in a fast-paced environment and are driven by the mission to enhance customer trust and safety.
Experience in the food delivery or e-commerce industry is a plus, as is familiarity with compliance auditing processes. A background in legal or regulatory affairs can also be beneficial, providing you with a deeper understanding of the complexities involved in compliance management.
In this role, you will be responsible for developing and maintaining compliance policies and procedures related to Coupang Eats. You will conduct thorough risk assessments to identify compliance gaps and work collaboratively with teams to address these issues. Your role will involve performing compliance audits and ensuring that all operational practices meet legal and regulatory standards. You will also be tasked with training staff on compliance-related matters, fostering a culture of compliance within the organization. Additionally, you will monitor changes in legislation and communicate these updates to relevant stakeholders, ensuring that the company adapts to any new requirements swiftly. Your insights will be vital in shaping the compliance strategy for Coupang Eats, ultimately contributing to the safety and reliability of the service provided to customers.
Coupang offers a dynamic work environment where innovation and entrepreneurial spirit are encouraged. You will have the opportunity to work with a talented team dedicated to transforming the retail landscape in South Korea. The company provides competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a mission-driven organization that values customer satisfaction and strives to exceed expectations in every aspect of its operations.
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