Order Operations Specialist I

Who you are

You are an organized and detail-oriented individual with a strong ability to manage multiple tasks in a fast-paced environment. You thrive under pressure and have a knack for problem-solving, ensuring that customer orders are processed accurately and efficiently. Your communication skills allow you to collaborate effectively with various teams, including Operations, Sales, and Finance. You understand the importance of customer satisfaction and are committed to delivering exceptional service. You may have experience in operations or logistics, but what matters most is your willingness to learn and adapt in a dynamic setting.

What you'll do

In this role, you will be responsible for processing and shipping customer orders, ensuring that all details are accurate and timely. You will collaborate with the Operations team to streamline order fulfillment processes and improve efficiency. Your attention to detail will be crucial as you verify order information and coordinate with shipping partners. You will also assist in resolving any issues that arise during the order process, working closely with Sales and Finance to ensure a smooth experience for customers. As part of a customer-oriented team, you will contribute to the overall success of Samsara's operations by maintaining high standards of service and accuracy.

What we offer

Samsara provides a supportive and collaborative work environment where you can grow your skills and make a meaningful impact. As a remote employee, you will have the flexibility to work from anywhere in Mexico while being part of a global team. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of physical operations and be part of a company that is committed to improving safety, efficiency, and sustainability across various industries.