Analyst - Sales Support

Who you are

You are an energetic individual with a strong interest in sales support and customer service. You thrive in a collaborative environment and are motivated to develop best practices that enhance customer experiences. Your goal-oriented mindset drives you to contribute positively to the sales team and the overall mission of Veeva Systems. You understand the importance of customer success and are eager to support the North America Sales team in achieving their objectives.

What you'll do

In this role, you will work closely with the North America Sales team, acting as a partner to ensure smooth operations regarding customer software subscription orders. You will engage directly with customers, addressing their needs and providing support throughout the sales process. Your responsibilities will include assisting in the management of sales orders, tracking customer interactions, and ensuring that all customer inquiries are handled efficiently. You will also contribute to the development of sales support best practices, helping to streamline processes and improve customer satisfaction.

What we offer

Veeva Systems offers a flexible work environment, allowing you to thrive in your ideal setting, whether at home or in the office. As a mission-driven organization, we are committed to making a positive impact on the life sciences industry. You will be part of a rapidly growing SaaS company with extensive growth potential, and you will have the opportunity to contribute to meaningful projects that help bring therapies to patients faster. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.